Customer Feedback

I have here a list of customer comments from Audiogon which is an American site that sells only HI-END Audio gear. I have been supplying customers my tubes on there for the last 30 months to clients in the USA, Asia, Europe and Australia. Also a list of Feedback from Trade Me NZ.

AUDIOGON CUSTOMER FEEDBACK

Excellent seller, fast FB, have advised to pack tubes in a s… Kyrill1
Telefunken Ecc83- 12ax7 pairs Sold 02-21-11 Positive Done

Very Good deal ,thanks Telefunken13
Ear 834P Bought 02-17-11 Positive Done

Good communication and good pricing. Dknywinnie
Mullard 12au7/Ecc82 British 1960’s pair Sold 01-17-11 Positive Done

Excellent transaction. I`m happy with the tubes, thanks Paul Bert
Amperex Ecc88-Dutch Bugle Boy pairs Sold 12-27-10 Positive Done

Very smooth transaction, best seller. Highly recommended! Lin3323
Telefunken 12au7 /ECC82 Diamond Sold 12-17-10 Positive Done

No worries. Very knowledgeable seller, shipped tubes the nex… Broberts
Amperex Gold Pin Pair 7308 pq made in usa Sold 12-09-10 Positive Done

item received safely as described Collect_usa
Telefunken – E88cc- 6922- Gold Pin Pair $ Sold 10-28-10 Positive Done

The tubes are beautiful. Paul is a good person. Have Total … Tag1993
Mullard 12au7/M8136 military x2-as new Sold 10-27-10 Positive Done

Great buyer. Would love to do business with again. Ericusrex
Siemens Usa 7308 pair Upscale Bought 10-26-10 Positive Done

Great audiogon experience, fast shipping (international) goo… Remarx
Mullard Ecc83/12ax7 -philips miniwatt 0 Sold 09-10-10 Positive Done

Very fast payment and great overall international transactio… Gjrad
Amperex 6DJ8 Bugle Boys Bought 09-07-10 Positive Done

Fast payment, Great Audiogon member, highly recommended, tha… Daystrom
6 Matching Ge kinsman long plate Bought 09-04-10 Positive Done

Very happy with deal, highly recommended Christianb
Shinon Red – M. C. – fully rebuilt by Sold 08-11-10 Positive Done

fast abroad shipping, good communications, prestine conditio… Mikie
sovtek 6922 type Sold 07-07-10 Positive Done

Good communication,well packed and fast shipping,product as… Papak9401
2*Siemens5814A/12AU7 +2*Mullard EL34XF2 Sold 06-23-10 Positive Done

Excellent seller! Honest! He went above and beyond to make t… Ilidra
Siemens Cca – 1960 BWB 940 Military – Sold 05-27-10 Positive Done

Nice transaction, a real honourable seller! Lin3323
Siemens Cca -As New -gold pins – german Sold 05-04-10 Positive Done

Absolutely superb seller, one of the best I have ever dealt … Bprager
SOTA Preamp Sold 05-03-10 Positive Done

Good communications,very well packed,deliveried as promised,… Mikie
Sieman 6922 Tube Sold 04-30-10 Positive Done

Fast shipping,Excellent communication,Product as promise,hig… Watp999
philips ec88 Sold 04-30-10 Positive Done

Nice transaction, item as described safely packed. Excellent… Nexus5745
Mullard E188CC Sold 02-13-10 Positive Done

Excellent communication and flawless transaction from this f… Usui
Mullard 8137/4004/12AX7 Bought 02-12-10 Positive Done

a real honourable seller. great to deal with, highly recomme… Corby
brimar 12ax7 Sold 01-23-10 Positive Done

Received tues in perfect packaging. Shipment arrived on time… Ferringo_loo
Siemans – Military- e88cc matched pair Sold 01-10-10 Positive Done

Have received your tubes, beautiful E80CF and ECC88 Lin3323
Philips E80CF/ECC88 Sold 01-04-10 Positive Done

as advertised and quick turnaround Prime54
Telefunken Tubes X 2 ecc81/12at7near new Sold 11-01-09 Positive Done

Great tubes and super fast shipping. Great communication an… Rrsclyde
Brimar 12at7 ‘yellow T’ Sold 10-26-09 Positive Done

Good communication followed by a smooth transaction, thank y… Ryszard
Philips ECC88 a frame Sold 07-17-09 Positive Done

Excellent product, fast delivery. Transformed my system!! Gomo66
Mullard Gz 34 / 5ar4 New in Box f 3 1 0 Sold 07-16-09 Positive Done

Good communication, very helpful information and generous of… Tclaw
Mullard EF86 Sold 07-01-09 Positive Done

Great seller, good communication & Fast shipment. well pack … Hifi_will
telefunken EF86 pair.00 Sold 05-11-09 Positive Done

Great seller. Item as described. Fast shipping. Will definit… Roodoo
Telefunken E88CC/6922 Sold 04-12-09 Positive Done

Nice seller, good communication & Fast shipment. The item w… Tykan
Telefunken Tubes – 12ax7/ecc83 x 2 Sold 04-01-09 Positive Done

very good seller and will buy from him again. The item is w… Tykan
Telefunken 12at7/ecc81 x Sold 03-31-09 Positive Done

Great tubes, great people, a real pleasure to deal with and … Martay49
Telefunken Tubes- 12at7/ecc81 X 2 Sold 03-30-09 Positive Done

Paul went to great lengths to instill confidence, overcome t… Rpghero27
Koetsu Rosewood Signature Platinum Bought 10-23-08 Positive Done

TRADE ME NZ FEEDBACK

Paul is extremely helpful. I asked Paul to source an octave of Mullard Blackburn XF2 EL34’s for my amp and he found them. Sound – mellow and lovely – enjoying them very much – its the difference between “music coming at you” and “music arriving inside you”, so some very pleasant listening ahead. Thank you. -Paul W

paul20 (324 324 positive feedbackAddress Verified Jul 2018  Tue 08 Jun

I can nothing but recommend Paul and his service. He has an Aladdin’s cave of vintage valves. I approached him to upgrade a valve phono preamp and he suggested going to a vintage Mullard from the stock new Chinese tubes. It has made an amazing difference and one that I wish I had done years ago. Paul is extremely helpful, has great communication and follows up the sale with really interesting information. I will be back for more.

petersimpson81 (18 18 positive feedbackAddress Verified Aug 2018  Thu 06 May

This collection is a treasure trove! I was looking for valves for a vintage British automotive test set, and Paul not only had the correct parts, he tested them (and some others I had) as well. A very interesting visit. Highly recommended.

sjhunter (268 268 positive feedback)  Tue 04 May

Paul was very obliging and extremely helpful with my enquiry. He knows his stuff and recommended some valve alternatives I didn’t know existed. I purchased 2 pairs of Vintage Valves for my power amp and I’m very pleased. I will recommend to anyone who is looking to replace or try out alternative valves. Thanks!

harryskater (44 44 positive feedback)  Mon 19 Apr

Incredibly knowledgeable and helpful, Paul provides an awesome service. Tested my tubes and gave great advice on the way forward with new (old!) tubes. Buy with confidence from Paul – he won’t let you down. Thanks, Geoff

16gordon (415 415 positive feedbackAddress Verified Mar 2019  Sun 11 Apr

Great guy to deal with, Paul wont oversell you product if he doesnt think it will make a genuine difference to your amp, This guy KNOWS valves inside out and will unlock the musical potential of your valve amp and really make it sing.

md0071 (257 257 positive feedback)  Sun 14 Feb

By chance, I hooked up with Paul online during lockdown after about 3 decades, renewed our joint interest in audio and purchased some valves from him. Paul is most knowledgeable and has an impressive stash of vintage valves. He is happy to send me some product to try out in my amplifier and dac – a no obligation, free home trial. This is most helpful, because of the character and tone of valves. Paul offers this service to clients whom he has had dealings for some time. I recommend him.

musiknutter (370 370 positive feedbackAddress Verified Sep 2019  Wed 27 Jan

While browsing NOS/vintage 12AX7s on eBay, I couldn’t help but notice that one of the very best sellers appeared to be based right here in NZ! Intrigued, I emailed Paul directly, who very kindly invited me over with my guitar amp. He turned out to have a world-class palette of vintage 12AX7s (not to mention other valve varieties) – just a few minutes drive from my house – and was exceedingly generous with his time and expertise. Highly recommended and a real pleasure to meet.

guitarman6 (47 47 positive feedback)  Fri 22 Jan

Incredible collection of valves. Paul has a huge knowledge about which valves could be a great match for your equipment. If you are looking for vintage valves in Auckland, Paul is the person to go. All the tubes are tested by Paul before selling them. Highly recommended.

nachocs (0 0 positive feedback)  Sat 02 Jan

I was restoring an antique radio and narrowed down the problem to one tube, and found Paul’s website after a google search for somewhere in NZ that would sell vintage tubes. Paul replied to my email that same evening, having stayed up late searching for that particular tube, and very fortunately for me found one and this radio is now working again as a result. It is wonderful to have a business like this in NZ with such good customer service rather than having to order from overseas.

grove188 (23 23 positive feedback)  Sat 02 Jan

Paul knows his tubes and offers a genial, enthusiastic and sympathetic understanding of his customers’ needs. He’s in it for the love, and it’s so refreshing to deal with people like Paul who know their chips and are able and so willing to help,rather than those wpeople whose knowledge is limited to how to operate the cash register!

whitlock (285 285 positive feedback)  Tue 22 Dec

Paul is a superb sommelier of NOS tubes. His recommendations based on my taste and equipment have unlocked to true joy of realism and soundstage in my systems. I’m absolutely hooked! I have also used Pauls testing service and was delighted to read the hand written notes returned with my tubes detailing the quality, history and tasting notes. Very useful and confidence inspiring. Paul is an absolute gentleman with whom I enjoy dealing with regularly.

dirk25 (172 172 positive feedback)  Tue 22 Dec

I replaced my valves in my monoblocks and was unsure of my options and best tubes to replace. Pauls advice and magic service nailed it for me and my amplifers have never sounded better. Highly recommended, top bloke to deal with and knows his stuff. Cheers

griftaman (37 37 positive feedback)  Mon 21 Dec

Amazing service! I’ve now purchased a number of tubes off Paul. Excellent service, Paul has helped me breath new life into my Amp. If your are after NOS tubes save the postage from buying overseas and get them right here in Auckland.

daniel.mcivor (443 443 positive feedbackAddress Verified Jul 2018  Mon 21 Dec

Great service and quality parts. Highly recommended!

stinkey69 (310 310 positive feedback)  Mon 21 Dec

Always found Paul knowledgable and helpful when it came to what tubes to consider on a wide range of tube amplifiers over the years. His advise has been spot on and he went the extra mile when it came to offering service with a smile. You can deal with Paul with confidence and know you are in good hands.

audioreference (108 108 positive feedbackAddress Verified Sep 2019  Sat 19 Dec

Dealt with Paul when looking for NOS vintage tubes for a small guitar amp. Excellent knowledgeable service and the hype about NOS tubes vs the best modern day tubes is very real. Name & details logged and will definitely be in touch again. Highly recommended.

liznderek (927 927 positive feedbackAddress Verified Oct 2019  Fri 18 Dec

Excellent service and quickly sorting out a set of quad KT88’s. Highly knowledgeable! Gave me some great advise on vintage input valves for my preamp

millarco (230 230 positive feedback)  Fri 18 Dec

I got a Perspex turntable cover from this seller, the service was exceptional and the quality of the cover is very good. Very happy 🙂

dollyg (263 263 positive feedbackAddress Verified Jul 2018  Fri 18 Dec

A very nice vacuum tube professional. I bought 2 tubes from here and came with a very cosy and safe package for tubes. I am willing to get tube testing service in next year as well.

smorc (14 14 positive feedbackAddress Verified Mar 2019  Fri 18 Dec

Follow us on Facebook

Latest Testimonials

Paul is extremely helpful. I asked Paul to source an octave of Mullard Blackburn XF2 EL34’s for my amp and he found them. Sound – mellow and lovely – enjoying them very much – its the difference between “music coming at you” and “music arriving inside you”, so some very pleasant listening ahead. Thank you. -Paul W

paul20 (324 324 positive feedbackAddress Verified Jul 2018  Tue 08 Jun

I can nothing but recommend Paul and his service. He has an Aladdin’s cave of vintage valves. I approached him to upgrade a valve phono preamp and he suggested going to a vintage Mullard from the stock new Chinese tubes. It has made an amazing difference and one that I wish I had done years ago. Paul is extremely helpful, has great communication and follows up the sale with really interesting information. I will be back for more.

petersimpson81 (18 18 positive feedbackAddress Verified Aug 2018  Thu 06 May

This collection is a treasure trove! I was looking for valves for a vintage British automotive test set, and Paul not only had the correct parts, he tested them (and some others I had) as well. A very interesting visit. Highly recommended.

sjhunter (268 268 positive feedback)  Tue 04 May

Paul was very obliging and extremely helpful with my enquiry. He knows his stuff and recommended some valve alternatives I didn’t know existed. I purchased 2 pairs of Vintage Valves for my power amp and I’m very pleased. I will recommend to anyone who is looking to replace or try out alternative valves. Thanks!

harryskater (44 44 positive feedback)  Mon 19 Apr

Incredibly knowledgeable and helpful, Paul provides an awesome service. Tested my tubes and gave great advice on the way forward with new (old!) tubes. Buy with confidence from Paul – he won’t let you down. Thanks, Geoff

16gordon (415 415 positive feedbackAddress Verified Mar 2019  Sun 11 Apr

Great guy to deal with, Paul wont oversell you product if he doesnt think it will make a genuine difference to your amp, This guy KNOWS valves inside out and will unlock the musical potential of your valve amp and really make it sing.

md0071 (257 257 positive feedback)  Sun 14 Feb

By chance, I hooked up with Paul online during lockdown after about 3 decades, renewed our joint interest in audio and purchased some valves from him. Paul is most knowledgeable and has an impressive stash of vintage valves. He is happy to send me some product to try out in my amplifier and dac – a no obligation, free home trial. This is most helpful, because of the character and tone of valves. Paul offers this service to clients whom he has had dealings for some time. I recommend him.

musiknutter (370 370 positive feedbackAddress Verified Sep 2019  Wed 27 Jan

While browsing NOS/vintage 12AX7s on eBay, I couldn’t help but notice that one of the very best sellers appeared to be based right here in NZ! Intrigued, I emailed Paul directly, who very kindly invited me over with my guitar amp. He turned out to have a world-class palette of vintage 12AX7s (not to mention other valve varieties) – just a few minutes drive from my house – and was exceedingly generous with his time and expertise. Highly recommended and a real pleasure to meet.

guitarman6 (47 47 positive feedback)  Fri 22 Jan

Incredible collection of valves. Paul has a huge knowledge about which valves could be a great match for your equipment. If you are looking for vintage valves in Auckland, Paul is the person to go. All the tubes are tested by Paul before selling them. Highly recommended.

nachocs (0 0 positive feedback)  Sat 02 Jan

I was restoring an antique radio and narrowed down the problem to one tube, and found Paul’s website after a google search for somewhere in NZ that would sell vintage tubes. Paul replied to my email that same evening, having stayed up late searching for that particular tube, and very fortunately for me found one and this radio is now working again as a result. It is wonderful to have a business like this in NZ with such good customer service rather than having to order from overseas.

grove188 (23 23 positive feedback)  Sat 02 Jan

Paul knows his tubes and offers a genial, enthusiastic and sympathetic understanding of his customers’ needs. He’s in it for the love, and it’s so refreshing to deal with people like Paul who know their chips and are able and so willing to help,rather than those wpeople whose knowledge is limited to how to operate the cash register!

whitlock (285 285 positive feedback)  Tue 22 Dec

Paul is a superb sommelier of NOS tubes. His recommendations based on my taste and equipment have unlocked to true joy of realism and soundstage in my systems. I’m absolutely hooked! I have also used Pauls testing service and was delighted to read the hand written notes returned with my tubes detailing the quality, history and tasting notes. Very useful and confidence inspiring. Paul is an absolute gentleman with whom I enjoy dealing with regularly.

dirk25 (172 172 positive feedback)  Tue 22 Dec

I replaced my valves in my monoblocks and was unsure of my options and best tubes to replace. Pauls advice and magic service nailed it for me and my amplifers have never sounded better. Highly recommended, top bloke to deal with and knows his stuff. Cheers

griftaman (37 37 positive feedback)  Mon 21 Dec

Amazing service! I’ve now purchased a number of tubes off Paul. Excellent service, Paul has helped me breath new life into my Amp. If your are after NOS tubes save the postage from buying overseas and get them right here in Auckland.

daniel.mcivor (443 443 positive feedbackAddress Verified Jul 2018  Mon 21 Dec

Great service and quality parts. Highly recommended!

stinkey69 (310 310 positive feedback)  Mon 21 Dec

Always found Paul knowledgable and helpful when it came to what tubes to consider on a wide range of tube amplifiers over the years. His advise has been spot on and he went the extra mile when it came to offering service with a smile. You can deal with Paul with confidence and know you are in good hands.

audioreference (108 108 positive feedbackAddress Verified Sep 2019  Sat 19 Dec

Dealt with Paul when looking for NOS vintage tubes for a small guitar amp. Excellent knowledgeable service and the hype about NOS tubes vs the best modern day tubes is very real. Name & details logged and will definitely be in touch again. Highly recommended.

liznderek (927 927 positive feedbackAddress Verified Oct 2019  Fri 18 Dec

Excellent service and quickly sorting out a set of quad KT88’s. Highly knowledgeable! Gave me some great advise on vintage input valves for my preamp

millarco (230 230 positive feedback)  Fri 18 Dec

I got a Perspex turntable cover from this seller, the service was exceptional and the quality of the cover is very good. Very happy 🙂

dollyg (263 263 positive feedbackAddress Verified Jul 2018  Fri 18 Dec

A very nice vacuum tube professional. I bought 2 tubes from here and came with a very cosy and safe package for tubes. I am willing to get tube testing service in next year as well.

smorc (14 14 positive feedbackAddress Verified Mar 2019  Fri 18 Dec

Vintage Audio Valves


SEO Powered By SEOPressor